Mileage Pro Book Discussion

[40 min] This week on BTC Radio we will discuss a new book, actually one of the few books ever written on airline Frequent Flyer programs and examine the state of play in this very interesting industry. My guest for the whole show is well known loyalty program expert Randy Peterson, who along with Frequent Flyer guru Tim Winship, wrote Mileage Pro, The Insider's Guide To Frequent Flyer Programs. We will examine trends in this industry, why this book could be valuable to novice as well as seasoned business travelers, whether Frequent Flyer programs' best days are behind them and what's ahead in the next couple of years.